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After retiring from the Federal Bureau of Investigation in 2004, Max created and currently serves as the President of the CDX Group, Inc. His company is a consulting practice specializing in national and international security matters, law enforcement intelligence, counterterrorism, counterintelligence, and competitive intelligence and corporate security and espionage. Additional practices include international coalition building, interagency problem solving, crisis management, risk management, training, and maritime security. Recent clients include Fortune 500 companies and a number of small businesses whose goal is to link emerging technologies to law enforcement and intelligence community operational requirements. He has worked in over 25 countries.
Max began his career with the FBI in 1980, with assignments in Virginia, Michigan, and Washington, DC, addressing a broad spectrum of criminal and national security matters. He served on the FBI’s elite Hostage Rescue Team, and Washington, DC SWAT Team as well. In 1987, Max was transferred to FBI Headquarters in the National Security Training Division, and in 1991, was transferred to the Los Angeles Field Office as a Supervisory Special Agent focusing on national security matters. In 1995 and 1996, Max was assigned to Islamabad, Pakistan and New Delhi, India in connection with a number of major international terrorism investigations. In India, he was the on-scene commander for a multinational kidnapping incident that involved the command of negotiation, investigative, and administrative personnel, concurrent with a complex range of extraordinarily delicate diplomatic and administrative challenges.
From 1996 to 1998, Max served as the Legal Attaché in Tokyo, Japan, where he was responsible for the conduct of all FBI investigations in Japan, Korea, and Taiwan. He attended the U.S. Department of State Senior Seminar from 1998 to 1999. While a member of the Seminar, he consulted with the South African government regarding post-apartheid policing and rule of law matters. He was later assigned to the Deputy Director’s Office and tasked to create an international strategy for the FBI.
From 2000-2001, Max was the US Advisor to the Regional Anti-Crime Center in Bucharest, Romania, where he focused his efforts on creating a regional, multi-national organized crime task force, combating the dramatic growth of post-cold war transnational crime and human slavery. From 2001 until his retirement, he served as interim Director and FBI Program Manager to CDX, a senior interagency solutions group that focused on counter drug intelligence sharing issues. During this time frame, he also served on the International Association of Chief’s of Police, Post-9/11 Criminal Intelligence Sharing Committee. He was certified as a member of the FBI inspection staff, and is the recipient of the Director’s Award for Excellence in a Special Assignment.
Max previously served in the U.S. Department of State Diplomatic Security Service, working in Beirut, Cairo, San Salvador, and Beijing, specializing in counterterrorism and dignitary protection. Prior to that, he was employed as a police officer with the Ft. Lauderdale Police Department.
Previously, Max served in the U.S. Marine Corps, with international assignments in Vietnam and Lagos, Nigeria, and earned his airborne and scuba qualifications while serving in a specialized reconnaissance unit.
Max received a degree in Political Science from Memphis State University, and studied Russian at Yale University. He has done graduate work at several universities, including the DOD Defense Intelligence College and Johns Hopkins.
He is an active member of the IACP, the American Society for Industrial Security, Vietnam Veterans Association, the World Affairs Council, the Society of Competitive Intelligence Professionals, the Association of Former Intelligence Officers, and the Society of Former Special Agents of the FBI.
Mr. Martino brings over thirty-two years of combined law enforcement and corporate security management experience. Formally with the Los Angeles County Sheriff’s Dept, Mr. Martino continued his career working in the corporate security environment with a global petroleum company (ARCO) where he played significant roles in developing executive protection programs for senior executives who traveled domestically and abroad in high threat areas of the world. Mr. Martino concluded his eighteen year career with ARCO as the Manager of Global Operations where his responsibilities included operational business continuity and crisis management planning, focusing on global events that included, but were not limited to economic, political, and civil unrest.
Shortly after retiring from ARCO, Mr. Martino was recruited by Amgen Inc, a global Fortune 100 Biotech corporation, where he effectively managed over 500 corporate criminal, product and due-diligence investigations. During Mr. Martino’s tenure at Amgen, he developed the company's first Corporate Security Investigation Standards. Mr. Martino held the position of Senior Manager, having global responsibility for all internal and product investigations, including the development of tactical and strategic responses for product diversion and counterfeiting investigations. Mr. Martino spearheaded several product counterfeit investigations, one of which today is among the largest ongoing product counterfeiting cases in the nation, as documented in the book titled “Dangerous Doses.” Mr. Martino’s successful investigative efforts have led to arrests and convictions in several high profile criminal cases, that have resulted in the recovery of court ordered restitution payments amounting to hundreds of thousands of dollars and defendants sentenced to multi-year prison terms. Many of Mr. Martino’s accomplishments over his seven year career with Amgen led to the receipt of several company and law enforcement commendations that recognized those endeavors.
As a 25 year member of the American Society for Industrial Security (ASIS), in 2004 Mr. Martino further co-organized and was appointed Vice Chairman of the first ASIS Pharmaceutical Security Council. Mr. Martino’s industry-recognized expertise and leadership roles throughout his career also led to his election as the Chairman of the Board for the National Biopharmaceutical Security Council (NBSC). Mr. Martino is nationally and internationally recognized for his collaborative efforts with corporate security organizations and all levels of law enforcement.
Mr. Martino is a member of the International Association of Chief’s of Police (IACP); International Association of Industrial Security (ASIS); U. S. Department of State’s Overseas Security Advisory Council (OSAC); National Association of Drug Diversion Investigators (NADDI), and the former Chairman of the Board of the National Pharmaceutical Security Council (NBSC).
Consultant and Investigator
Former Captain of the Carabinieri in Rome, as well as in several areas of the country.
Romano Colonna is a doctor of law, and he holds a Master's of Arts degree in Economics and Commerce (University in Venice), and he has received numerous commendations and awards (including the "Arma dei Carabinieri's" Excellence of Performance award).
Dr. Colonna is multilingual (Italian, Spanish, and English), and he is an expert of Italian legislation in the fields of Social Law, Criminal Law, and Privacy law.
Operational leadership roles include: former commanding officer at the Carabinieri headquarters in Rome (honorable discharge ("Excellent") in 1989), and is since then working as a consultant (Security & Intelligence).
He has managed numerous high profile investigations, including investigations into financial assets, copyright, license and patent infringements, fraud, industrial sabotage and offshore investigations.
Dr. Colonna is a Contego Associate since June 2007.
Charlie has over thirty-five years of business and law enforcement experience. Charlie’s business experience includes leading special audit investigations for a Fortune top 10 and the world’s number one manufacturing company. He was responsible to identify risks especially as they relate to fraud across all business functions and recommend solutions. With business units in 90 countries, Charlie has experience on five continents. Additionally, he created and conducted Fraud Awareness training throughout the company.
Prior to his Fortune top 10 experiences, Charlie worked for National Westminster Bank where he created and managed a Special Investigations Unit responsible for all large fraud losses and credit card fraud losses. Additionally, he created and managed an Asset Recovery Unit, to provide a positive income stream from recovered losses. He also implemented an electronic system for tracking losses, and an electronic fraud screening process and created training programs for bank employees, auditors and investigators.
From his twenty-one year law enforcement career with the 3500 member Nassau County Police Department on Long Island, New York, Charlie is a recognized expert in White Collar and Organized Crime and has lectured throughout the United States and Canada. He was part of the Organized Crime Strike Force for the Southern District in New York, his work noted in the book “The Murder Machine.” He was a New York State Police certified instructor and taught and developed courses for the Nassau County Police Academy.
Charlie has a Masters Degree in International Business from Sacred Heart University and a BS in Administration. He is a member of ASIS and serves on the Investigations Council. During the summer Charlie serves as the Director of Security at the U.S. Naval Academy for the academy’s lacrosse camps.
Mr. Sulzer has more than 40 years experience in security and law enforcement. While in law enforcement, he held the ranks of Patrolman, Sergeant, Lieutenant and Captain in the New York City Police Department. During his law enforcement career he served in Patrol Precincts, Youth Division Units and Intelligence Division Offices throughout the City.
In his last assignment prior to his retirement, he served as Commanding Officer - Special Interest Unit - Intelligence Division. In this assignment he supervised detectives who worked closely with federal, state and local law enforcement agencies in complex investigations of known and suspected activists, extremists and terrorists. In this assignment he and members of the Intelligence Division also worked closely with government agencies providing protection for elected officials and foreign dignitaries visiting the United Nations and other locations in New York City.
In the private sector, he has broad based security experience with food services, manufacturing, hospitality, banking, credit card fabrication and defense contract companies. Between 1980 and 1992 he served as Chief of Plant Protection at Martin Marietta Astronautics Group facilities in the Denver Metro Area, and during his career he has served as a security director, trainer, college instructor, speaker, consultant, licensed private investigator and author of security and asset protection articles.
Mr. Sulzer has a B.S. Degree in criminal justice from John Jay College of Criminal Justice, a M.A. in Organizational Management from the University of Phoenix and is a graduate of the FBI National Academy in Quantico, Virginia.
Mr. Sulzer is board certified as a Protection Professional (CPP) by the American Society for Industrial Security (ASIS) and since 1993, has served as a faculty member in their Assets Protection Program (APC I) worldwide. Since 1982, he has been qualified as an expert in security matters in a number of federal and state courts.
John J. Strauchs, Principal of Strauchs LLC, has 40 years of experience in security and intelligence. Earlier in his long career, he founded Systech Group in 1985, a security and fire protection engineering firm. Prior to that he was an equity principal in charge of security engineering for Gage-Babcock & Associates and an operations officer with the U.S. Central Intelligence Agency (CIA).
Mr. Strauchs has testified before Congress on security matters. Landmark projects he has led include the Ronald Reagan Building, the World Trade Center following the 1993 bombing, and Ben Gurion Airport in Israel. He is one of the chief authors of the ISC (GSA) Security Design Criteria.
He has written or contributed to more than 90 professional journal articles and 10 books. He has been interviewed on security matters on NBC Nightly News, the Today Show, the Jim Lehrer News Hour, Equal Time, and others. He has been quoted or interviewed by the Los Angeles Times, Washington Post, USA Today, Chicago Tribune, Washington Times, and others.
Ms. Pierini brings over twenty-five years of corporate security management and law enforcement experience. Working both domestically and abroad, Ms. Pierini has developed executive protection programs for executive management and their families of a major global bank, implemented operational security programs for multiple telecommunications companies, conducted threat assessments for every company with whom she has been affiliated, and served as Director of Risk Management for a security consulting firm in addition to her years of broad scope security management.
She was the 2005 Chairman of the Board of ASIS International, having served as President in 2004. Ms. Pierini has held numerous positions with ASIS International in addition to being an active member in the Association of Threat Assessment Professionals, is certified as a Level IV Homeland Security expert and is a life member of Southern California Chief Special Agents.
Ms. Pierini is a Certified Protection Professional (CPP) and is Board Certified. She holds a Bachelor’s Degree in Business Administration and a Master’s in Business Administration from the University of Phoenix. She has become a respected authority in executive offshore travel and has made numerous appearances on CNN and other talk shows since the events of 9/11.
Harm J. Oosten, CPP, a senior Security Consultant and Investigator, founded Contego in August 2001. Harm’s security career began in the Dutch Royal Air Force (Honorable Discharge, 1980). After leaving the military, he joined Shell HQ in The Hague, the Netherlands. Upon leaving Shell in 1989, Harm worked for a local investigative company, as a Head of Security for a large inner-city hospital and later, in the early 90’s, as Security Adviser and Investigator for several large American companies. From 1994 until 1999, he was employed by a global entertainment and technology holding company, based in South Africa and in the Netherlands, where he designed, implemented and managed security projects, as well as anti-piracy investigations worldwide for also several other operating companies owned by this holding company, active in over 50 countries. Harm formed his own independent security consultancy in the late 90s, and was Interim Security Manager for several large organizations in Europe.
Harm has attended numerous Security Management, Industrial Facility, Asset Protection and Competitive Intelligence courses offered by ASIS International and the Society of Competitive Intelligence Professionals (SCIP), as well as CSI’s and MIS’ Information Security courses and seminars.
Harm, multilingual, is Board Certified in Security Management, having attained the Certified Protection Professional (CPP) designation in 1995. He is also a past Faculty Member of ASIS’ Certified Protection Professional Review Course in the Netherlands, and is Vice Chair (Int’l) of ASIS’ Investigations Council since 2002. He is a consultant in penetration testing, vulnerability assessments and threat assessments, and a past member of SCIP, AFCEA, OPS (the OPSEC Professional Society), and OSAC (member of Steering Committee Benelux).
His foreign experience includes most, if not all European countries, several countries in Asia and Asia-Pacific, the Middle East, Africa, the US (most major cities), several Post Soviet States (including Russia), Mexico and South Africa (Johannesburg, Cape Town, PE, and Durban).
Mr. Sulzer is a Certified Protection Professional (CPP) and an active member of the American Society for Industrial Security (ASIS) International. He is also an associate member of Certified Fraud Examiners, member of International Association for Healthcare Safety and Security, member of the American College of Forensic Examiners International and member of the National Classification Management Society, Inc.
In addition to being a Cum Laude from California State University, Mr. Sulzer has more than 20 years of experience in the security industry. Being a second generation security professional, Mr. Sulzer was raised in the security industry and held his first position within the industry at age 18. Mr. Sulzer has been responsible for a wide spectrum of security functions including but not limited to guard force management, risk and vulnerability assessments, business continuity planning and sensitive investigations for companies ranging from electronics manufacturers, petrol chemical companies, medical facilities and aviation. He has worked with federal, state and local agencies to mitigate clients’ risks and provide sound asset protection programs.
Working with both the public and private sectors, Mr. Sulzer has designed and executed learning and development programs to facilitate client specific needs and training requirements. His training accomplishments include but are not limited to CPP preparation, Protection of Assets, Workplace Violence, Sexual Harassment, Disaster Management and Incident Control. He has been asked to speak at local, regional and national levels and has provided training on the individual and group level.
Don L. Hubbard is the former Managing Director of Global Security for the world's largest Accounting and Advisory Firm where he managed a comprehensive security program. Elements of the security program included physical security, information security, travel security, personnel security, investigations regarding matters both internal and external to the Firm, forensic accounting, crisis management planning and the development of a business continuation plan to assist the Firm's operations in the event of a catastrophic occurrence. In addition, Mr. Hubbard provided security consultation services to Firm clients on various levels.
Formerly, as Staff Vice President, Security for Trans World Airlines, he managed an extensive Security and Loss Prevention Program. He was also President of International Aviation Security, Inc., a wholly owned, 1400-employee subsidiary of TWA, which provides security services to 15 airlines and 3 airports at 21 locations throughout Europe and the Middle East. His previous positions include managing the Chicago Regional Office for a major security services company, Manager of Corporate Security for Howard Hughes' Summa Corporation, and Vice President of Security and Administration for Playboy Enterprises. During his tenure, Summa Corporation owned and operated five gaming casinos in Las Vegas, Nevada and one in Reno, Nevada. Mr. Hubbard was actively involved in establishing controls and conducting investigations relating to the integrity of the gaming operation. While at Playboy Enterprises, during 1981 and 1982, he was one of two Operating Executives in the casino operation in the United Kingdom. He assisted in the divestiture of that operation and then became Managing Director of the Playboy subsidiary, which operated a gaming casino in Nassau, The Bahamas.
Prior to those security positions, he spent nine years as a Special Agent and Supervisory Special Agent in the Federal Bureau of Investigation. His areas of expertise included investigation and analysis of white collar crime, organized crime, and police corruption. He had FBI responsibility in Indianapolis, Baltimore, and Washington, D.C.; and in his last assignment, was Supervisory Senior Resident Agent in Wilmington, Delaware. Prior to the Bureau, he was a Commissioned Officer in the Army's Military Police Corps.
In 1987, he served on a three member Special Advisory Committee appointed by the Sheriff of Cook County, Illinois. The Advisory Committee conducted an assessment of the management structure of the Sheriff's Department and advised the Sheriff on issues relating to official corruption.
Mr. Hubbard is a graduate of Wake Forest University and has graduate degrees from Coppin State College and the University of Baltimore. He is a member of the Society of Former Special Agents of the FBI, the American Society of Industrial Security (ASIS), and the International Security Management Association. He holds the designation of Certified Fraud Examiner from the Association of Certified Fraud Examiners and previously served as Chairman of the Air Transport Association of America Security Committee. He also previously served as the Chairman of the Airports and Airlines Sub-Committee of the ASIS Committee on Transportation Security. He presently serves as a member of the ASIS Economic Crime Council.
Mr. Hubbard formerly was an adjunct Professor in the Justice and Law Administration Department at Western Connecticut State University, teaching courses entitled "Domestic and International Terrorism" and “Business Problems in Commerce and Industry”.
Suzanne WILLIAMS recently completed 32 years Metropolitan police service. For the last 5 years of her law enforcement career she was head of the internationally esteemed Hostage Crisis Negotiation Unit based at New Scotland Yard, in London. She also previously formed part of the Royalty Protection Group senior management team working from Buckingham Palace.
At the highest level, Sue has been an active contributor to the UK government's crisis response process in critical incidents such as abduction, sieges and kidnap. Many of these incidents evolved in the media spotlight whilst others progressed covertly.
She has been a qualified Hostage Negotiator since 1991 having completed intensive training with many agencies including the FBI. As a senior member of the Directing Staff on the UK National Hostage Negotiation Training Courses, she has overseen 18 such courses contributing to the negotiation training of over 360 national and international students.
Having been deployed in every continent of the world, she has resolved many hostage takings successfully, including maritime situations. Her involvement in Maritime Security has also included various working groups and training missions to global piracy hotspots. Sue advises the International Maritime Bureau (IMB) and currently sits on the Committee Maritime International (CMI).
During high risk extortion incidents Sue is an integral part of the crisis management team which assists the international business community, working in partnership, balancing safety and ensuring reputational management. She assists many companies in preparing their crisis response through training and simulation.
Sue believes passionately in safety for NGO’s and works tirelessly to ensure enhanced knowledge and security skills within organisations undertaking humanitarian work in dangerous areas of the world.
In recognition of her extensive experience and personal commitment to the fields of kidnap, negotiation and saving of life, Sue was awarded the Queen's Police Medal in the Queen’s Birthday Honours in 2003.
Thomas M. Telles has over 35 years of experience in law enforcement and international security service while serving in the U.S. Department of Justice and the private sector. He retired from public service as a senior executive. Mr. Telles has expertise in the public and private sector of law enforcement and corporate security. His experience includes international and domestic investigations, security, crisis and risk management, political and business analysis.
Since 2005, Mr. Telles is the President and Founder of Telles Global Consulting, Inc., an international crisis and risk management security and investigative firm. The firm works for companies and government entities conducting worldwide business. He directs a staff of seasoned and trained security and investigative consultants with worldwide capability, and on the ground coverage to include the Americas, Africa, Asia, Caribbean, Europe, and the Middle East.
Before starting his own firm, he was appointed into the senior executive service and served as the Regional Director at the U.S. Department of Justice, Drug Enforcement Administration in South America during the years 2000-2004. The duties included regional responsibility for investigations, security, administration, and diplomacy. Retired from this assignment with honors and recognition.
Between 1995 and 2000, he served as the Assistant Special Agent in Charge for operations and intelligence programs in San Diego, California with responsibility for coordination of programs and projects along the SW border with Mexico and United States.
Mr. Telles also served as the Assistant DEA Attaché in the U.S. Embassy at Mexico City during the years 1990-1995 (duties included management of investigations, intelligence programs, and liaison with senior Mexican officials), and before that he also was with the U.S. Department of Justice, and served between 1974 and 1990 as a supervisor and criminal investigator in multiple assignments that included permanent duty in Los Angeles, Washington, D.C. the Caribbean, Mexico, Central America, South America, and special assignments in Europe and Asia. Experience includes security, investigations and intelligence programs.
Between 1971 and 1974, Mr. Telles was his career as a California police officer, investigator, community relations service.
Mr. Telles holds a Masters Degree in Administration of Justice, a Bachelor of Science degree in Public Administration, an Associate Degree in Justice Administration, and a California Teaching Credential (Justice Administration).
Mr. Telles’ certificates and training include a) United Nations LE Training in Counter Terrorism; b) U.S. State Department Diplomatic Accreditation; c) Top Secret Government Clearance (Need to activate), and d) Law Enforcement Management Training (multiple courses).
Mr. Telles’ honors and awards include a) US Government Excellence of Performance (1974-2004), and b) CIA Directors Award for Outstanding Performance.
Mr. Telles is a member of a) IACP); b) FLEOA; c) OSAC); d) AFFNA, and e) IDEC.
Mr. Miller retired from a distinguished career spanning twenty-seven years in the United States Secret Service. During that period he served seventeen years in protection-related assignments and ten years in investigative assignments. He has the unique distinction of having directed the protection of two consecutive Presidents. He was the Special Agent in Charge of the Presidential Protective Division for President George H. W. Bush and President Bill Clinton. His last post in the Secret Service was as Assistant Director for Protective Operations. In this position he was ultimately responsible for all protection-related functions, including the protection of the President and Vice President of the United States and their families; all former Presidents and their spouses; Presidential candidates; visiting heads of state; participants in the Atlanta Olympics; the physical security of the White House, foreign embassies and buildings and grounds occupied by Secret Service protectees.
In addition, as the Assistant Director he was charged with the direction of the 1000 officers of the U.S. Secret Service Uniformed Division. The Uniformed Division is responsible for securing the White House and other official residences, operating magnetometers at presidential functions and staffing various special operation units such as counter-snipers, canine and emergency response teams.
Mr. Miller is a graduate of Wofford College and the National Defense University Industrial College of the Armed Forces. Prior to joining the Secret Service, Mr. Miller was an officer in the U.S. Army, serving in combat in Vietnam. After his retirement he established The Miller Group, LLC, a private consulting company. The Miller Group provides consulting and security services to private individuals, corporations and the United States Government. The company has conducted in-depth security reviews and assessments and training for various international clients.
Following his career in the Secret Service, Mr. Miller also was employed as the assistant Vice President for International Security Operations for a major international insurance and health care firm. He was responsible for the security of corporate offices in twenty-eight countries, risk assessment and management, special investigations and executive protection for company officials.
Terry R. Kincaid is a retired FBI, Special Agent, with more than 32 years combined investigative and managerial experience, involving a multitude of criminal law violations. He has investigated and managed a number of high profile and critical investigations and has been recognized by the Director of the FBI for his contributions and leadership. Terry has conducted international investigations in Canada and in Mexico at the request of those host countries and engaged in the requisite liaison activities with Diplomats and other Officials of those nations. During his last assignment as the Agent-In-Charge of the Midland, Texas FBI Office, Terry managed 10% of the investigative resources assigned to the FBI's Western Texas Field Division and produced 50% of the divisions annual statistical accomplishments, associated with arrests, indictments, locates, convictions, seizures and forfeitures, three years in succession. He is particularly familiar and skilled in areas of Analysis, Strategic and Tactical Planning, Team Building, Leadership, Human Behavior, Liaison, Interpersonal Relations and Security. Since retiring he has owned and operated Kincaid Investigative Associates/Consultants, a corporate consulting and private investigation firm. He was recently selected by the United States Department of Justice and the State of Louisiana as one of two independent investigative auditors charged with conducting investigative audits of various juvenile detention facilities within Louisiana that were subjects of Civil Rights law suits.
Terry is a graduate of the FBI Academy and of the American University (Associate and Bachelor of Science Degrees, Administration of Justice with Psychology minor). He received numerous commendations and monetary incentive awards from the Director of the FBI for successful resolution of Kidnappings, Bank Robberies, Violent Fugitive Apprehensions, Major Case Management and Exceptional Performance. Served as an Advisor to the Director of the FBI. Security Clearance: Top Secret SCI.
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